Q: Why is "flat-spotting" occurring on so many of my locking casters and how can it be prevented so that I can avoid re-curring, pre-mature replacement costs?
A: Flat-spotting is a vast problem associated with our competitors' products. By design, Carttronics CAPS yellow brake shell locking system casters can't cause flat-spotting. If you have this expensive problem, you should consider switching to the CAPS system and realize the ROI value, before your locking caster replacement costs begin to skyrocket due to out-of-control flat-spotting.
Q: How can I get more information about RSN and CAPS cart anti-theft containment system?
A: Contact us today >>
Q: Why do retailers need shopping cart / trolley containment systems?
A: Retail operators around the country and in foreign markets are increasingly adopting cart and trolley retention systems to reduce operating expenses and promote revenues and profitability. In some markets there is a growing trend for municipal governments to mandate such systems to reduce their own costs associated with wayward carts and trolleys, and to reduce unsightly "cart clutter".
Q: Are all shopping cart / trolley containments systems the same?
A: Not All Cart Containment Systems are the same. To some extent, Carttronics' CAPS+ system and competing systems are similar in their operation. They serve to lock carts when a customer tries to leave the retail property. Aside from this functional similarity however, the CAPS+ system is very different in the following crucial areas:
• CAPS Is Customer Friendly: customers can readily see when a cart wheel is locked because of the visible bright yellow locking shell. They simply bypass a locked cart for an unlocked one. This feature is also of great benefit to retailer's cart collection personnel who can readily distinguish which locks need to be reset.
• CAPS Is Modular and Maintainable, and thus Delivers a Long-Term ROI; particularly when coupled with one of Carttronics' Evergreen maintenance options.
• CAPS Promotes Customer Satisfaction and Risk Reduction: because customers can readily distinguish a locked cart, they are not surprised by a cart which behaves contrary to their expectations. This greatly diminishes the chance of a negative shopping experience and equally important, greatly reduces the risk of injury and claims.
• CAPS Risk Reduction Components: Bright Yellow breaking shell, store signage and perimeter striping.
Q: Who are some of Carttronics current customers?
A: See our list of Retail Partners >>
Q: Is CAPS by Carttronics risk management compliant?
A: Yes. Carttronics' locking wheel was designed with the specific intent of allowing shoppers and store personnel to readily see and understand the locked and unlocked state. Carttronics CAPS system is both customer friendly and risk management compliant.
Q: What is the best way to maintain my CAPS cart containment system?
A: By following our proven Best Practices your company will maximize the return on your investment in CAPS, as well as the achievement of the operational and financial benefits that can lead to "sustained competitive advantage".
Q: How do I learn more about shopping cart ordinances and how they impact my store?
A: Contact us today for free listing of shopping cart ordinances in your area.
Q: What number do I call for unscheduled service?
A: In the US, please call 760.707.1270 Ext 141. In the UK, please call 01948 840282 or 07793 810118
